Why LangSmith Isn't Enough
LangSmith tells your engineers if the agent crashed. Assay tells your CMO if the agent is actively alienating customers.
Tracing vs. Tasting
If your engineering team uses LangChain, they likely use LangSmith. It is essential infrastructure for tracing complex LLM calls and debugging chains. However, relying on LangSmith to answer the question "Is this agent representing our brand correctly?" is like using a server monitoring tool to grade a copywriter.
Assay sits above the infrastructure layer. We extract your "Brand Canon" and use it to evaluate the actual conversational output. We don't trace the code; we taste the result. This gives Product Managers the definitive "Yes" or "No" they need to ship with confidence.
| Evaluation Capability | Assay | LangSmith | Assay |
|---|---|---|---|
| Tracing & Debugging | |||
| Commercial Taste Ontology | |||
| Negative Space Guardrails | Custom Code Required | ||
| Executive Reporting | Technical Dashboards |
Stop guessing. Start measuring.
Whether you use Zendesk, Intercom, Sierra, or build your own, you need an objective evaluation layer. Connect your agent to Assay today.
Request a Custom Demo